Frequently Asked Questions

Everything you need to know about your Megelin shopping experience.

How long does shipping take?

Standard shipping typically takes 5-10 business days, while express options are available for delivery within 2-4 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these to your own body measurements for the most accurate fit.

Can I track my order in real-time?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your materials sustainably sourced?

At Megelin, we are committed to ethical fashion. Over 60% of our current collection is made from organic or recycled fabrics, and we are working toward 100% by 2025.